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FAQs

Your questions about our self storage websites and tools, answered.

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Do I need any special software to run your tools? Can I manage my system without an internet connection? Do you have customer service? What are your business hours? How do I sign up? What if I have multiple locations? Do you offer anything else?
Do I need any special software to run your tools?

No hardware or downloaded software required. Our tools only need the internet to work.

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Can I manage my system without an internet connection?

Your data will not be affected by internet outages. However, an internet connection is required in order to use our software.

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Do you have customer service?

We provide specialized customer support for all of our clients for free! Our email support is available 24/7, and phone support is available during regular business hours. Our support team is currently for the storage owners and not their renters.

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What are your business hours?

We provide phone support at 833-786-7784 from 9-6 EST M-F. You can also email us anytime, 24/7. We love hearing from you!

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How do I sign up?

Contact us for a free demo to see which features are right for you.

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What if I have multiple locations?

No problem! StoragePug supports one or many locations, allowing renters to pick the unit that’s most convenient to them.

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Do you offer anything else?

Along with the StoragePug platform, our team of creatives and experts provide all the tools you need to succeed in the digital age. To showcase your facility, we offer drone photography and video for your custom website. To market your new online presence, we also offer Facebook Marketing. Basically, we set up your ads, define your target audience, and help you capture leads through Facebook.

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Start renting smarter

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Resources
  • New Storage Owner
  • Small Storage Owner
  • Managed Storage Owner
  • Get Help
Products
  • Marketing Websites
  • Rental Station
  • Payment Portal
  • Plans
Contact
  • Book Demo
  • pug@storagepug.com
  • 833-786-7784
  • FAQs
Have a questions? We're here to help. Let's Talk

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